Resolved -
Confirmed that this was an issue in delayed monitoring which caused a false alarm.
Nov 5, 07:29 PST
Update -
Downgrading to no impact; continuing to investigate but currently believe customer calls are not impacted.
Nov 5, 07:12 PST
Update -
We are seeing significantly fewer calls arrive from our telco partners; escalated and pending updates. Will advise ASAP.
Nov 5, 07:02 PST
Investigating -
We are currently investigating this issue.
Nov 5, 06:54 PST