Carrier Partial Outage

Incident Report for Ringba

Resolved

On January 16th, 2018 from 2:50 PM UTC to 4:25 PM UTC, we experienced a brief outage from a carrier-side issue that resulted in dropped calls to some international DIDs.

Our team quickly moved into action and was in close contact with the carrier to localize and resolve the issue.

As of 4:25 PM UTC, the carrier fixed the issue from their end and all call traffic returned to normal.

If you have any questions or concerns about how this outage affected your account, please do not hesitate to respond to this email, ping us on chat / Skype or reach out directly to your Ringba sales representative.

Posted Jan 16, 2018 - 04:00 PST