All Systems Operational

Uptime over the past 90 days. View historical uptime.
Ringba API (api.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Web Portal (app.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Display Service (display.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Reporting Services (reporting.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Real Time Bidding (rtb.ringba.com) Operational
90 days ago
100.0 % uptime
Today
TCPA Shield (shield.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Voice Carrier Operational
90 days ago
99.99 % uptime
Today
Voice Carrier Operational
90 days ago
99.99 % uptime
Today
Call XML Service (twiml.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Ring Tree Target timeouts reported
Resolved - Some internal RTB calls experienced a delay of over 1s, which could cause a timeout for deeply chained RTB pings. Overall p50 latency for RTB rose to 2s, with a p99 of 5.2s during the incident.

We believe the issue was caused by an upgraded database library included in a release on Jan 13th. The library changed some defaults that can impact performance in certain situations.

We released a hotfix this afternoon to resolve the issue, and will have a subsequent release tomorrow to update other (undocumented) default settings that were also changed.
Jan 21, 17:01 PST
Monitoring - Targets should no longer be timing out. We will continue to monitor.
Jan 21, 14:56 PST
Identified - The engineering team has identified the root cause and mitigation is in progress. You may see intermittent timeouts while the system fully stabilizes.
Jan 21, 14:02 PST
Investigating - Some Ring Tree Targets are currently timing out. The team is actively investigating.
Jan 21, 13:39 PST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

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