All Systems Operational

Uptime over the past 90 days. View historical uptime.
Ringba API (api.ringba.com) Operational
90 days ago
100.0 % uptime
Today
Web Portal (app.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
Display Service (display.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
Reporting Services (reporting.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
Real Time Bidding (rtb.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
TCPA Shield (shield.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
Voice Carrier Operational
90 days ago
100.0 % uptime
Today
Voice Carrier Operational
90 days ago
100.0 % uptime
Today
Call XML Service (twiml.ringba.com) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 29, 2025

No incidents reported today.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025
Ring Tree process expired error for some calls
Resolved - There was a very large, very fast spike in call activity. Auto-scale worked as expected, and we are reviewing for opportunities to improve scaling speed.
Apr 25, 14:07 PDT
Monitoring - Beginning at ~9:10 am ET, we saw an unusually large traffic burst, and some Ring Tree Targets started timing out. Services auto-scaled to compensate, and by ~9:20 am ET, ping timeouts were at a normal rate again. We are investigating the root cause of the timeouts.
Apr 25, 07:25 PDT
Frequent reports of spam calls
Resolved - We see a pattern of a widely distributed phone number calling campaign targeting the 380 and 831 area codes. Many accounts show calls from caller ids in the 380 or 831 area codes, calling into campaigns with the same area code as the caller. These short-duration calls look like someone is aggressively dialing the entire area code.

You may want to remove 380 or 831 area code phone numbers from your impacted number pools, and/or contact support for additional assistance.
Apr 25, 14:05 PDT
Monitoring - The industry traceback group has been requested to assist in tracing upstream legs. This will take time, but we will continue to work to identify the source(s) of the spam calls if possible.
Apr 24, 14:45 PDT
Investigating - We are currently investigating several different reports of short-duration spam calls. We are receiving many calls from outside of Ringba with spoofed caller IDs and are escalating with upstream carriers to try to identify the source or a way to prevent the calls. There are no known performance impacts. This status update is informational. We do not expect updates until tomorrow afternoon.
Apr 23, 19:18 PDT
Apr 24, 2025
Apr 23, 2025
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025
RTB Pings were experiencing delays and timeouts
Resolved - RTB Pings were experiencing delays and timeouts. Calls were not affected. We have sped up RTB to respond faster.
Apr 20, 13:10 PDT
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

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