Significant reduction in calls being originated

Incident Report for Ringba

Resolved

Confirmed that this was an issue in delayed monitoring which caused a false alarm.
Posted Nov 05, 2025 - 07:29 PST

Update

Downgrading to no impact; continuing to investigate but currently believe customer calls are not impacted.
Posted Nov 05, 2025 - 07:12 PST

Update

We are seeing significantly fewer calls arrive from our telco partners; escalated and pending updates. Will advise ASAP.
Posted Nov 05, 2025 - 07:02 PST

Investigating

We are currently investigating this issue.
Posted Nov 05, 2025 - 06:54 PST
This incident affected: Voice Carrier (Voice Carrier, Call XML Service (twiml.ringba.com)).