Service Impact Reported

Incident Report for Ringba

Resolved

Ringba experienced an issue this morning related to DNS. We have changed paths and mitigated the issue. All systems have been restored.

Posted Jun 05, 2024 - 07:27 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 05, 2024 - 06:41 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 05, 2024 - 06:38 PDT

Investigating

Ringba is currently experiencing partial issues with call connections. As a result, there is also an impact on the visibility of recordings, but our team will process them manually once the issue is resolved.
We have identified the issue and are working to fix it. Our team is actively working on this and will have a resolution shortly.

Posted Jun 05, 2024 - 06:03 PDT

This incident affected: Voice Carrier (Voice Carrier).