DDoS update

Incident Report for Ringba

Resolved

This morning from 7:25am to 7:30am PST and 8:58am to 9:08am PST one of our telecommunications carriers experienced a DDoS attack that affected a percentage of calls during those periods, however most calls were connected as normally. Due to this issue our pixel queue fell behind because of protections put in place to handle these types of events. The pixels will fire as normal and catch up shortly. Outside of these periods we are seeing call traffic operate nominally.

The Ringba team is monitoring these events and doing everything possible to collaborate with our partners to mitigate these events. For more information you can also subscribe to the Telnyx status page at https://status.telnyx.com.

Posted Nov 22, 2021 - 10:26 PST